Following the advent of mobile phones, touchscreens have gained more popularity due to their ease of use. Many people will opt for a touchscreen phone without a second thought.
Despite its significant advantage, many smartphones still have a problem called ghost touch. There’s a ghost touch problem when you encounter any of the following.
- Your phone keeps tapping on things that you aren’t tapping on.
- Your phone’s screen will open by itself and randomly touch and tap items.
This problem is a common challenge amongst many phone users. This article discusses things that might help you get rid of ghost touch and tips that will prove helpful.
- What Is a Ghost Touch?
- How To Fix the Ghost Touch Problem
- Method #1: The Simple Approach
- Step #1: Remove the Charging Cable
- Step #2: Kill Background Apps
- Step #3: Remove the Screen Protector or Tempered Glass
- Step #4: Clean the Screen
- Method #2: Technical Approach
- Step #1: Factory Reset
- Step #2: Dismantle the Screen
- Step #3: Return the Device to the Manufacturer
- Method #1: The Simple Approach
What Is a Ghost Touch?
When your screen responds to pushes or inputs you aren’t performing, this is referred to as ghost touch. The touch glitches also occur when a part of your phone screen is entirely unresponsive to your touch. The ghost touch varies per device, although it occurs in specific devices more than others.
Motorola Moto G4 Plus, iPhone X, iPhone 11, and iPhone 12 are infamous for being subject to ghost touch difficulties. This fact implies that a ghost touch may be a software issue.
While various external factors cause the ghost touch issue, users can fix it with basic troubleshooting. But sometimes, a visit to the service center is unavoidable, especially if the root cause is a hardware problem.
If the problem is more serious, it could be a hardware problem with your phone’s screen and how it’s housed inside the body. If you like to fix things, disconnecting the screen from the data connectors could work for you as it has proven helpful for some people.
However, since there is no single cause or fix for the problem, you have to try and try again even if you’re out of warranty and don’t want to pay for a service visit.
How To Fix the Ghost Touch Problem
There are two straightforward ways to resolve the ghost touch problem on your Android phone. Check them out below.
Method #1: The Simple Approach
This method is faster to accomplish, so it should be the first thing you try to avoid overcomplicating the process.
Step #1: Remove the Charging Cable
Ghost touch problems often happen when phones are plugged into a wall outlet, and it is more prevalent when you use a charger or cable that isn’t suitable for your mobile device. The digitizer, the sensor that reads your touch inputs, doesn’t work well when these chargers and cables are used.
You can try charging a different device using the same charger. If the same thing happens, it’s time to get a new charger or charging cord.
Step #2: Kill Background Apps
Having a lot of apps running in the background can cause a lot of trouble. Open apps can often affect the software adversely, causing ghost touch problems, so clearing them is an excellent way to fix the problem.
A good rule of thumb for devices is opening the overview panel. You can do this by pressing the overview button on your phone. It’s possible to swipe up from the bottom of your screen, hold, and then let go. As long as you have two-button navigation, you swipe up from the middle of your screen. If your device has a swipe up or “Close All” button, you can still do what you need to do.
Step #3: Remove the Screen Protector or Tempered Glass
Your screen protector could have a piece of dirt stuck behind it. Remove the screen protector, clean your screen, and then put it back on. If you need to replace the screen protector, use a high-quality one instead.
You might get poor-quality screen protectors and tempered glass if you try to cut costs. These types of “protectors” do more harm, and the disappointing quality of the materials used in these screen protectors can tamper with screen sensitivity.
A more extreme option would be not to use screen protectors at all. Most modern smartphones come with scratch and fall protection thanks to better glass made by Corning or AGC (DragonTrail).
Step #4: Clean the Screen
Ensure the screen is clean before trying other troubleshooting methods. To do this, wipe the screen with a slightly damp cloth and clean it with a dry cloth. It’s good to clean your screen every few weeks to keep smudges or dust from accumulating.
Method #2: Technical Approach
If none of the preceding solutions worked for you, your phone might have more severe ghost touch issues. As a result, you can try the following alternatives.
Step #1: Factory Reset
The simplest way to determine whether the problem is faulty software is to do a factory reset on your phone. A factory reset is likely to work if the problem was created by a corrupt app or a faulty software update. Note that restoring your phone to its factory settings deletes all data. So, backing up your files before this is the best way to retain your data.
Step #2: Dismantle the Screen
This is a step for users with the technical know-how and the proper equipment. Opening up a smartphone, dismantling it, and reassembling it is a painstaking task, and it can potentially fix the problem.
Of course, you may hire a third-party repair company to work on the screen for you to see if it solves the problem. This option saves more money in comparison to buying a new panel.
Step #3: Return the Device to the Manufacturer
The best way to fix a screen glitch is to return the device to the manufacturer, ideally while it’s under warranty. Many companies will give you a new device in exchange for a faulty one when it’s still under warranty.
However, some may choose to replace the screen. Even though this is a simple way to fix it, it’s probably not the fastest unless you’re going to a store to exchange it for a new one. If your phone is out of warranty, you might have to pay for repairs and get a new one.
The causes of ghost touch problems are some of the most uncomplicated and most technical faults. In some cases, you have to go through several steps before figuring out what’s going on. Unless you can do it yourself, the more complicated methods are best done by someone qualified.